Holland
Holland + Knight
Central control, local process:
Central control, local process:
Large legal firm settles on lnmagic
for nationwide library management
Holland & Knight LLP is among the world’s 15 largest law firms.
BUSINESS PROFILE
BUSINESS PROFILE
With 18 offices across the U.S. and several international loca-
Industry
tions, the firm provides representation in litigation, business,
Legal
governmental law, real estate and private-wealth services.
Geographics
Based in U.S. with a global network
Their one-firm structure enables them to offer service without
of offices
boundaries.
Organizational Initiatives
Staffed with over 1, 100 lawyers and professionals, Holland & Knight has practice
Socializing and expanding libraries
groups and industry-based teams that work collaboratively to draw upon their
and collections
collective depth and breadth of experience. Their interdisciplinary approach
Inmagic Solution
ensures that clients have access to the attorneys with the most appropriate
Inmagic Library Suite
experience, regardless of location.
Benefits
Challenges
Improved organizational productiv-
This collaborative focus means that resources within the firm must be shared, and
ity – work previously done by four or
that library resources must play an important part in the firm’s shared infrastruc-
five people now takes one
ture. While most offices maintained individual libraries, the firm’s teams and
Usage increased due to new self-
practice groups continued to work across geographic areas. Therefore, the firm
service user access
needed to ensure that library resources were shared throughout the firm, no
matter the location.
Increased revenue due to higher
demand for images
The challenge was to create a firm-wide Online Public Access Catalog (OPAC) that
listed the firm’s library materials in one easily searchable catalog. To do this, it was
Reduced IT costs & dependency
necessary to establish some standardization and central control over the listing
Improved Community engagement
and sharing of library materials, yet still allow regional offices some control over
and activity improves
their own processes, with each local office able to enter and edit their own data.
Inmagic
Library Suite Case Study
Industry: Legal
Now the firm-wide OPAC is available on our intranet,
Now the firm-wide OPAC is available on our intranet,
and is accessible by everyone, 24/7. The Web allows
and is accessible by everyone, 24/7. The Web allows
searching during the off-hours, when the physical
searching during the off-hours, when the physical
libraries would be closed.
libraries would be closed.
Glenn Ross
Director of Library Services
Holland & Knight
Envisioning a Firm-wide Library
Business Advantages - Greater
About Inmagic
Infrastructure
Success
For over 25 years, Inmagic has been a
Ten offices had already been using different
"Now the firm-wide OPAC is available on our
recognized pioneer in creating advanced
solutions for their libraries. Glenn Ross, the
intranet, and is accessible by everyone, 24/7.
information and knowledge management
firm’s Director of Library Services, needed to
The Web allows searching during the
tools and applications. More than 5,000
"get everyone on the same page." Mr. Ross
off-hours, when the physical libraries would
organizations around the world have placed
engaged in outreach to achieve some
be closed. Users can in some cases read
their trust in Inmagic software to actively
standardization of process so information
electronic materials right away, or read
manage both physical and virtual assets and
could be shared. The firm chose Inmagic®
abstracts and order the printed materials
gain extraordinary insights from them.
DB/Text® Library Suite (formerly known as
they need," stated Mr. Ross. "This empowers
Inmagic's two decades of solving information
Inmagic Genie) for its Web-based interface,
our users, who now have access to a
management challenges for many types of
which would allow each local office to
complete catalog right at their desk."
organizations, along with its advanced
maintain its own data in the shared catalog.
Materials that are not owned locally can be
technology and superb implementation and
ordered from another office, and users can
support, make it an ideal partner to help
Inmagic Helped with Conversion
request to purchase new materials that are
organizations with their information and
not yet in the catalog.
knowledge management initiatives.
Mr. Ross liked that Inmagic was offering to set
up Library Suite smoothly. To form the core of
Cost Savings
the new catalog, ten different databases were
merged into one, and regional administrators
"There is a potential for savings here too," Mr.
were then empowered to provide their own
Ross observed, "as we identify existing titles
updates to the catalog. Various offices also still
and avoid duplication." Rather than purchas-
manage their own routing of serials.
ing multiple copies of expensive publica-
tions, offices can take more advantage of
interlibrary loans.
For more information on Inmagic® DB/Text® Library Suite:
Contact Inmagic sales at 800.229.8398
(for international, 1.781.938.4444),
Enabling Social Intelligence
or send email to salesinfo@Inmagic.com
Inmagic, Inc.
200 Unicorn Park Drive · Fourth Floor · Woburn, MA 01801
Email: salesinfo@inmagic.com · Web: www.inmagic.com · Tel: 800.229.8398 · Fax: +1.781.938.4446
Copyright © 2009 Inmagic, Inc. All rights reserved. Unpublished rights reserved under U.S. Copyright laws. Inmagic and the Inmagic logo are trademarks of Inmagic, Inc.
All other trademarks are property of their respective owners. ® indicates registration in the United States of America. Specifications are subject to change without notice. Rev.1: 8/2009
