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Customer Case Study: Telelogic

Customer Case Study: Telelogic
About Telelogic
Telelogic® (www.telelogic.com) globally develops and markets software solutions for automating and supporting best
practices across the enterprise – from modeling of business processes and enterprise architectures to requirements-
driven development of advanced systems and software. Telelogic’s solutions enable organizations to align product,
systems and software development lifecycles with business objectives and customer needs to dramatically improve
quality and predictability, while signifi cantly reducing time-to-market and overall costs.
To better enable their customers’ drive towards an automated lifecycle process, Telelogic supports an open
architecture and use of standardized languages. As an industry leader and technology visionary, Telelogic is
actively involved in shaping the future of advanced systems and software development by participating in industry
organizations such as INCOSE, OMG, BPMI.org, The Open Group, Eclipse, ETSI, ITU-T, and the TeleManagement
Forum.
“The benefi ts (of Journyx Timesheet)
are signifi cant. Timesheet has
Headquartered in Malmö, Sweden with U.S. headquarters
eliminated the equivalent of at
in Irvine, California, Telelogic has operations in 18 countries
least one full-time position through
worldwide. Customers include Airbus, Alcatel, BAE SYSTEMS,
automation.”
BMW, Boeing, DaimlerChrysler, Deutsche Bank, Ericsson, General
Electric, General Motors, Lockheed Martin, Motorola, NEC, Philips,
— Harry Vonk, Senior Vice President
Samsung, Siemens, Sprint, Thales and Vodafone.
of Professional Services Americas,
Telelogic
The Challenge
Prior to introducing Journyx Timesheet, Telelogic used spreadsheets to report and reimburse employees for business
expenses. Telelogic Professional Services also used spreadsheets to capture time spent on customer projects
and invoice customers for those services. The process was labor-intensive, error prone and essentially useless
for reporting and business analytics. Professional Services, with its team living and working across most of North
America, looked for an online, browser-based time and expense reporting system. Professional Services considered
ease of use, fl exibility and richness of confi guration, reporting capability and price in choosing Journyx Timesheet.
The Journyx Solution
Approximately 50 members of the Professional Service teams in North America and another 10 in Australia enter time
and expense data against projects using Journyx Timesheet. An additional 250-plus employees use Timesheet to
report expenses. Using Timesheet’s fi le attachment feature, Telelogic has eliminated all handling of paper receipts.
Telelogic has integrated Timesheet with its General Ledger application. Orders are processed into General Ledger,
and project set-up data is transferred directly from General Ledger into Timesheet. Timesheet is the system of
record for all Professional Services activity and data is transferred from Timesheet back into General Ledger to create
accounts/receivable and customer invoices. Expense data is also extracted from Timesheet and imported into payroll
to automate expense reimbursement for all employees. Telelogic also uses Timesheet data for automated generation
of bonus payments for Professional Services staff.
The benefi ts are signifi cant. Timesheet has eliminated the equivalent of at least one full-time position through
automation. In addition, Timesheet data is completely consistent with General Ledger. As important, Timesheet’s
reporting facility and relational data store have allowed Telelogic to easily and routinely generate analytical data on
Professional Services operations. Using this data, Professional Services has been able to make signifi cant operational
improvements. And Timesheet’s powerful and fl exible confi guration capability makes it easy to add new user groups
with distinct reporting requirements, and to partition one group’s activities from another’s.
About Journyx Timesheet
Journyx Timesheet is a timesheet and expense management solution that enables organizations to automate
management of employee time and expenses for project control, customer invoicing, and payroll processing. Journyx
offers patented technological solutions – not just generic tools – that are fl exible and adaptable across fi ve platforms
and multiple projects, in order to help companies identify profi t opportunities along the per-person, per-project
continuum.
About Journyx
As the creator of the Web-based time tracking industry, Journyx carves out its own path, while guiding customers to
their goals and destinations. Journyx helps customers reach the highest levels of profi tability by automating labor-
intensive, paper-based processes with a superior, Web-based solution. Founded in 1996, Journyx is the fi rst and only
company to establish Per Person/Per Project Profi tability (P5), a proprietary process that enables customers to gather
and analyze information to discover profi t opportunities.
Journyx 9011 Mountain Ridge Dr, Suite 200 Austin, TX 78759 (800)755-9878 fax (512)834-8858 www.journyx.com
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